About Us
IDVA Mission
As an expression of our gratitude for their service to our country, we are committed to empowering veterans and their families to thrive in Illinois. Every encounter we have with them is met with dignity and respect, as we understand the challenges of military service and the lifelong impact it has on their lives.
IDVA Vision
Illinois is the destination of choice for veterans and a national leader in veteran advocacy and services. IDVA sets the standard for connecting veterans and their families with all the benefits and privileges they earned to empower them to thrive.
IDVA Guiding Principles
Teamwork
Our diverse and well-trained staff collaborate to achieve the mission of serving veterans and their families.
Excellence
We are experts in veteran care and are deeply committed to providing veteran-centered service through attention to their individual circumstances and dedication to helping them achieve their long and short-term goals.
Accountability
We provide world-class care in our homes, superior outreach, service to the community, and sound stewardship of taxpayer resources. We listen to the challenges and issues of veterans and are committed to enhancing and improving our services and how we deliver them.
Motivation
Our highly motivated professionals engage with public and private organizations who serve veterans and their families. We develop and adopt innovative ideas by utilizing a “one team, one fight” approach to share best practices and deliver on our promise to serve those who served.
Who We Are
The IDVA team consists of more than 1,200 staff – many of whom are veterans – who are committed to serving the Illinois veteran community.
- Veteran Service Officers
- Veterans Home Staff
- Central Office
- State-Approving Agency (SAA)
- Grants/Records
The IDVA is a resource for you.
Our team is poised to help you navigate services and benefits, and finding the right long-term home for you. And, if we don't have the direct service or answers, we promise a warm hand-off to those who can. You can learn about our team and partners here. Let's keep the communication going.