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Director Terry Prince

Veteran Service Officers

To assist veterans in navigating the complex web of services and benefits available, IDVA runs full-time and part-time (itinerant) offices across the state. These offices are staffed by Veteran Service Officers (VSOs), fellow veterans who are experts on federal, state and local veteran resources.

Find a VSO

There are many ways to access our VSOs.

Use our VSO Appointment Requestor to be contacted by a VSO.

The easiest method is by providing IDVA with basic contact information on this Stand Up and Be Counted web form; you will be contacted by your nearest VSO.

If you are a woman veteran who prefers to speak with one of our female VSOs, please click on this map of women veteran service officers. Fellow women veterans are available to help!

Our Veteran Service Offices, if desired, remain dedicated to serving your needs remotely. There are no benefits that require face to face interaction.

Click on this map or see below for contact information for your nearest VSO.

Our VSOs are trained and accredited by the US Department of Veterans' Affairs to provide free assistance to veterans and their dependents and survivors. This includes not only applying for federal and state benefits but also providing resources related to the following:

  • Compensation and Pension
  • Health Care
  • Education & Training
  • Employment
  • Burial & Survivor
  • Housing
  • Permits
  • Military Records
  • And more

Stand Up and Be Counted

The Illinois Department of Veterans Affairs is here to help you navigate the many federal, state, and local resources and benefits available to veterans. Whether you have a specific question or would simply like us to help identify programs and benefits for which you may be eligible, our Veteran Service Officers are standing by to help.

By Standing Up to Be Counted, you will also be assisting your fellow veterans by helping IDVA and the entire veteran advocacy community to gain a better understanding of whom and where Illinois' veterans are. This will help us plan for future services, lobby for further federal VA funding and facilities, and generally serve Illinois' veterans better. Stand Up and Be Counted​

VSO Directory

Click the following .pdf for VSO phone Directory

VSO Survey

Our VSOs are dedicated professionals who would like your feedback to ensure that we are serving our veterans effectively, efficiently, and fairly. Please take a moment to complete the survey.